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In case you have overridden a [[a validator with Javascript>>doc:Formcycle.FormDesigner.CodingPanel.Validators]], the option //server validation// must not be checked or the form will always fail to validate. |
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-|3|When trying to open the form, only a spinning wheel shows up.|There is an error in some custom Javascript that has been added to the form. Check the [[script tab>>doc:Formcycle.FormDesigner.CodingPanel.ScriptTab.WebHome]] and any Javscript files that have been uploaded in the [[files menu>>doc:Formcycle.UserInterface.MyForms.Files]]. To analyse the error, it helps to open the JavaScript console of your browser, it will display any errors that may have occurred. How to open the console in [[Chrome>>url:https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en#opening-the-console]], [[Firefox>>url:https://developer.mozilla.org/en-US/docs/Tools/Web_Console/Opening_the_Web_Console]], [[Internet Explorer / Edge>>url:https://msdn.microsoft.com/en-us/en-en/library/gg589530(v=vs.85).aspx]], [[Opera>>url:http://help.opera.com/Mac/9.62/de/devtools.html]], [[Safari>>url:https://developer.apple.com/library/mac/documentation/AppleApplications/Conceptual/Safari_Developer_Guide/GettingStarted/GettingStarted.html]]. |
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+|3|When trying to open the form, only a spinning wheel shows up.|There is an error in some custom Javascript that has been added to the form. Check the [[script tab>>doc:Formcycle.Designer.Form.CodingPanel.ScriptTab.WebHome]] and any Javscript files that have been uploaded in the [[files menu>>doc:Formcycle.UserInterface.MyForms.Files]]. To analyse the error, it helps to open the JavaScript console of your browser, it will display any errors that may have occurred. How to open the console in [[Chrome>>url:https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en#opening-the-console]], [[Firefox>>url:https://developer.mozilla.org/en-US/docs/Tools/Web_Console/Opening_the_Web_Console]], [[Internet Explorer / Edge>>url:https://msdn.microsoft.com/en-us/en-en/library/gg589530(v=vs.85).aspx]], [[Opera>>url:http://help.opera.com/Mac/9.62/de/devtools.html]], [[Safari>>url:https://developer.apple.com/library/mac/documentation/AppleApplications/Conceptual/Safari_Developer_Guide/GettingStarted/GettingStarted.html]]. |
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|4|No mails can be sent.|See [[mail issues, issue 1>>doc:WebHome||anchor="HE-Mailing"]]. |
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|5|Mails are moved to the spam folder.|See [[mailing issues, issue 2>>doc:WebHome||anchor="HE-Mailing"]]. |
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|6|Text containing special characters does not display correctly.|Usually this is caused by missing encoding settings of the application server, eg. Apache Tomcat. See [[Tomcat settings, section UTF-8>>doc:Formcycle.SystemSettings.WebHome]]. |
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* Rarely it may be necessary to restart {{formcycle/}}. In this case, check the {{formcycle/}} log files as well. |
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|2|A database update has been detected. It is reccommended to have the database updated by an administrator.|This happens mainly when {{formcycle/}} has bee updated. You can still use {{formcycle/}}, but we strongly reccommend to run the database update. Contact your system administrator. See the help pages on [[updating the system>>doc:Formcycle.Installation.Update]] for further instructions. |
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+|3|When creating or updating the database, or during normal use, the following error occurs: //java.lang.ClassCastException: class java.time.LocalDateTime cannot be cast to class java.lang.String (java.time.LocalDateTime and java.lang.String are in module java.base of loader 'bootstrap')//|This is due to an incompatibility with the //MySQL Connector/J// in version 8.0.23. Please use the previous //Connector/J// version 8.0.22 instead. |
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== Form designer == |
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