Changes for page Troubleshooting


From version 5.1
edited by gru
on 29.06.2021, 14:19
Change comment: Renamed back-links.
To version 2.1
edited by gru
on 29.03.2021, 21:16
Change comment: Imported from XAR

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... ... @@ -39,11 +39,11 @@
39 39  |2.4|(((
40 40  * Error message: Invalid form data
41 41  )))|(((
42 -After the form has been submitted, the submitted data failed to validate, eg. when an invalid mail address has been provided. You can activate or deactivate server validation for each form field in the designer, section [[contraints>>doc:Formcycle.Designer.Form.ElementProperties.Constraints]]. Usually a form cannot be submitted when the data is invalid, but from a technical point of view, it is possible to send invalid forms. Activating the server validation is recommended.
42 +After the form has been submitted, the submitted data failed to validate, eg. when an invalid mail address has been provided. You can activate or deactivate server validation for each form field in the designer, section [[contraints>>doc:Formcycle.FormDesigner.ElementProperties.Constraints]]. Usually a form cannot be submitted when the data is invalid, but from a technical point of view, it is possible to send invalid forms. Activating the server validation is recommended.
43 43  
44 -In case you have overridden a [[a validator with Javascript>>doc:Formcycle.Designer.Form.CodingPanel.Validators]], the option //server validation// must not be checked or the form will always fail to validate.
44 +In case you have overridden a [[a validator with Javascript>>doc:Formcycle.FormDesigner.CodingPanel.Validators]], the option //server validation// must not be checked or the form will always fail to validate.
45 45  )))
46 -|3|When trying to open the form, only a spinning wheel shows up.|There is an error in some custom Javascript that has been added to the form. Check the [[script tab>>doc:Formcycle.Designer.Form.CodingPanel.ScriptTab.WebHome]] and any Javscript files that have been uploaded in the [[files menu>>doc:Formcycle.UserInterface.MyForms.Files]]. To analyse the error, it helps to open the JavaScript console of your browser, it will display any errors that may have occurred. How to open the console in [[Chrome>>url:https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en#opening-the-console]], [[Firefox>>url:https://developer.mozilla.org/en-US/docs/Tools/Web_Console/Opening_the_Web_Console]], [[Internet Explorer / Edge>>url:https://msdn.microsoft.com/en-us/en-en/library/gg589530(v=vs.85).aspx]], [[Opera>>url:http://help.opera.com/Mac/9.62/de/devtools.html]], [[Safari>>url:https://developer.apple.com/library/mac/documentation/AppleApplications/Conceptual/Safari_Developer_Guide/GettingStarted/GettingStarted.html]].
46 +|3|When trying to open the form, only a spinning wheel shows up.|There is an error in some custom Javascript that has been added to the form. Check the [[script tab>>doc:Formcycle.FormDesigner.CodingPanel.ScriptTab.WebHome]] and any Javscript files that have been uploaded in the [[files menu>>doc:Formcycle.UserInterface.MyForms.Files]]. To analyse the error, it helps to open the JavaScript console of your browser, it will display any errors that may have occurred. How to open the console in [[Chrome>>url:https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en#opening-the-console]], [[Firefox>>url:https://developer.mozilla.org/en-US/docs/Tools/Web_Console/Opening_the_Web_Console]], [[Internet Explorer / Edge>>url:https://msdn.microsoft.com/en-us/en-en/library/gg589530(v=vs.85).aspx]], [[Opera>>url:http://help.opera.com/Mac/9.62/de/devtools.html]], [[Safari>>url:https://developer.apple.com/library/mac/documentation/AppleApplications/Conceptual/Safari_Developer_Guide/GettingStarted/GettingStarted.html]].
47 47  |4|No mails can be sent.|See [[mail issues, issue 1>>doc:WebHome||anchor="HE-Mailing"]].
48 48  |5|Mails are moved to the spam folder.|See [[mailing issues, issue 2>>doc:WebHome||anchor="HE-Mailing"]].
49 49  |6|Text containing special characters does not display correctly.|Usually this is caused by missing encoding settings of the application server, eg. Apache Tomcat. See [[Tomcat settings, section UTF-8>>doc:Formcycle.SystemSettings.WebHome]].