Changes for page Troubleshooting


From version 2.1
edited by gru
on 29.03.2021, 21:16
Change comment: Imported from XAR
To version 3.1
edited by gru
on 29.06.2021, 14:19
Change comment: Renamed back-links.

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... ... @@ -43,7 +43,7 @@
43 43  
44 44  In case you have overridden a [[a validator with Javascript>>doc:Formcycle.FormDesigner.CodingPanel.Validators]], the option //server validation// must not be checked or the form will always fail to validate.
45 45  )))
46 -|3|When trying to open the form, only a spinning wheel shows up.|There is an error in some custom Javascript that has been added to the form. Check the [[script tab>>doc:Formcycle.FormDesigner.CodingPanel.ScriptTab.WebHome]] and any Javscript files that have been uploaded in the [[files menu>>doc:Formcycle.UserInterface.MyForms.Files]]. To analyse the error, it helps to open the JavaScript console of your browser, it will display any errors that may have occurred. How to open the console in [[Chrome>>url:https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en#opening-the-console]], [[Firefox>>url:https://developer.mozilla.org/en-US/docs/Tools/Web_Console/Opening_the_Web_Console]], [[Internet Explorer / Edge>>url:https://msdn.microsoft.com/en-us/en-en/library/gg589530(v=vs.85).aspx]], [[Opera>>url:http://help.opera.com/Mac/9.62/de/devtools.html]], [[Safari>>url:https://developer.apple.com/library/mac/documentation/AppleApplications/Conceptual/Safari_Developer_Guide/GettingStarted/GettingStarted.html]].
46 +|3|When trying to open the form, only a spinning wheel shows up.|There is an error in some custom Javascript that has been added to the form. Check the [[script tab>>doc:Formcycle.Designer.Form.CodingPanel.ScriptTab.WebHome]] and any Javscript files that have been uploaded in the [[files menu>>doc:Formcycle.UserInterface.MyForms.Files]]. To analyse the error, it helps to open the JavaScript console of your browser, it will display any errors that may have occurred. How to open the console in [[Chrome>>url:https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en#opening-the-console]], [[Firefox>>url:https://developer.mozilla.org/en-US/docs/Tools/Web_Console/Opening_the_Web_Console]], [[Internet Explorer / Edge>>url:https://msdn.microsoft.com/en-us/en-en/library/gg589530(v=vs.85).aspx]], [[Opera>>url:http://help.opera.com/Mac/9.62/de/devtools.html]], [[Safari>>url:https://developer.apple.com/library/mac/documentation/AppleApplications/Conceptual/Safari_Developer_Guide/GettingStarted/GettingStarted.html]].
47 47  |4|No mails can be sent.|See [[mail issues, issue 1>>doc:WebHome||anchor="HE-Mailing"]].
48 48  |5|Mails are moved to the spam folder.|See [[mailing issues, issue 2>>doc:WebHome||anchor="HE-Mailing"]].
49 49  |6|Text containing special characters does not display correctly.|Usually this is caused by missing encoding settings of the application server, eg. Apache Tomcat. See [[Tomcat settings, section UTF-8>>doc:Formcycle.SystemSettings.WebHome]].